Social Messenger - Magento ® Extensions

Magento Social Messenger Extension

In order to provide live chat support, the Magento store owner can now use Magento social messenger extension by Knowband. This Magento social live chat support plugin is a feature-rich Magento plugin which allows the store merchant to integrate facebook messenger on the website store. With the help of this live chat option, the store admin can provide support and help the store customers.

The online customers can communicate with the store visitors in case of any confusion. Thus, the e-merchant can build a relationship and offer a better store experience to the customers. The store visitors can ask their concerns immediately and the admin can resolve it at the same time, thus the admin can improve sales and customers trust.

Salient Features offered by this Facebook messenger and live chat extension:

• The Magento facebook messenger integration extension allows the store admin to integrate Facebook social messenger on the eCommerce store.
• The store admin can easily install, configure and customize the Magento social live chat support plugin.
• The store admin can easily activate or deactivate this Facebook messenger and live chat extension. 
• For incorporating the facebook messenger on the website, the admin needs to enter the Facebook app id and Facebook page id.
• The Magento live chat support module allows the store admin to set the theme color of the social messenger.
• The Magento facebook messenger integration module allows the admin to select the pages on which he wants to display the social messenger.
• The Magento messenger chat module for Magento store allows the admin to set the delay time in seconds. If the admin enters 2 seconds then the facebook messenger will show after 2 seconds on the selected pages.
• The online store owner can set a message for the online customers which are already logged-in. For logged-out customers, there is a different message. 
• The Magento facebook messenger integration extension is multi-lingual and SSL compatible.
• This Magento facebook messenger integration module offers a user-friendly interface.
• It is very easy to configure this Magento live chat support extension.
• No code changes are required for implementating this Magento live chat support module.

Admin Benefits: 

• The online store merchant can offer live chat support on the website.
• It is very easy to activate and implement this Magento social live chat support plugin.
• The store owner can generate the facebook app id and page id. In order to provide live support on the website, the admin needs to enter these ids in the admin interface.
• The store owner can manage the look and feel of the facebook messenger according to the store theme.
• With the help of Magento social messenger extension, the store admin can easily resolve the customer’s concerns and boost the sales by increasing the customer's confidence.
• Building customer relationship is very easy by offering a live chat option on the store.
• The store admin can offer a better store experience to the customers and store visitors as well.

Customer Benefits: 

• The online store customers can clear all the product related confusions and concerns by asking it through live chat option.
• The comfort level and trust factor will be increased of the customers.
• The customers can communicate directly and ask for support effortlessly.
• The customer can get the faster solution to their issues, queries.
• The store visitors can get a better clarification and a better store experience.

Knowband, a leading name as an eCommerce development company provides Magento plugin development services to enhance the functionality of your eCommerce stores. For providing Magento plugin development, we have hired experienced Magento developers who work with full dedication to offer Magento development and support services.

If there is a feature you want on your Magento site, chances are that a Magento extension will allow you to do it, if you don't find any such plugin you can always contact us for your custom plugin development requirements.